REPUTATION MANAGEMENT
We help your business take serious control of its online reputation and respond to reviews.
WHY IT’S IMPORTANT
All too often reputations are made or broken in the blink of an eye, especially online. Have you ever visited a new restaurant which has mostly negative online reviews? Probably not.
If you’re not managing your reputation online then your unhappy customers, competitors and employees probably are. You can’t ‘un-ring’ a bell online but you can respond to it. Doing nothing about it is even worse.
Whether you like it or not, your business is already listed online. The bad news is often these places have outdated information about your business. It’s your responsibility to correct it.
How much business are you losing due to an incorrect phone number or address? That’s why you need to protect your business’ reputation.
Service Benefits
We can help you take advantage of your Google reviews, positive customer testimonials and complimentary news that you generate. We’ll help you claim ownership of your reputation assets so that you’re in control.
We can also track down false reviews and help you to try and get these removed. You’ll also be able to quickly respond to negative reviews and learn how to make disgruntled customers into raving fans.
If you don’t have time or the expertise to manage your reputation assets we can do this for you. We can even get your positive reviews syndicated around the Internet to help your branding, image and to build trust.
What We Offer
What Others Are Saying
“Since working with Golden Online Marketing, Total Fitness has improved its social media presence and has increased the different ways of growing its customer base. Golden Online Marketing is a global company with a local business touch. Their customer service is second to none. Maris goes out of his way to make sure the customer is satisfied beyond all doubt, leaving my customers happy too. Their communication, attention to detail and follow up, to make sure you are satisfied, is something sorely lacking in today’s world of business. Golden Online Marketing allows me to get on with the things I am best at, without any worries regarding my social media presence, knowing it’s in safe hands.”
